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EXCHANGE POLICY
100 days
Play it safe when purchasing your Swiss Bedding mattress, thanks to the 100-day exchange guarantee.
Before your purchase, you were advised by one of our specialists and had the opportunity to test our products in store. We draw your attention during your purchase to the fact that an adaptation time is required which can vary from one person to another.
The softening period of Swiss Bedding materials lasts a few days, in order to allow the cells to open and adapt in the best possible way to your body. This is why we advise our customers to spend about twenty nights on their new mattress before exercising their right to exchange. It should be noted that once the cells are completely opened, your mattress will retain these support and comfort properties, year after year.
Right of exchange
In the event of a price difference in favor of the customer, a voucher corresponding to the price difference will be given to him. No refund will be made in cash. Any price difference for the 2nd choice of mattress will be calculated according to the catalog price. The exchange fee has a cost of 159.- CHF (delivery and exchange included).
The right of exchange is possible once only and only on standard size mattresses (not possible for custom-made mattresses and end-of-line mattresses).